9apis Terms and Conditions

1. Definitions and Interpretation

In these Terms and Conditions, unless the context otherwise requires, the following terms shall have the meanings set forth below:

• "9apis," "we," "us," or "our" refers to the online casino platform operating under PAGCOR license, including all associated websites, mobile applications, and services provided under the 9apis brand.
• "Player," "you," or "your" refers to any individual who registers an account with 9apis, accesses our website, or uses our gaming services.
• "Account" refers to the personal gaming account created by a Player upon successful registration with 9apis, used to access our gaming services and manage funds.
• "Services" refers to all online casino gaming, sports betting, and related entertainment services provided by 9apis through our platform.
• "PAGCOR" refers to the Philippine Amusement and Gaming Corporation, the regulatory body that licenses and oversees legal gambling operations in the Philippines.
• "Website" refers to 9apis.cam and all associated domains, subdomains, and mobile applications operated by 9apis.
• "Bonus" refers to any promotional offer, free bet, free spin, cashback, or other incentive provided by 9apis to Players, subject to specific terms and wagering requirements.
• "Game" refers to any casino game, slot machine, live dealer table, sports betting market, or other gaming product available on the 9apis platform.

2. Eligibility and Account Registration

2.1 Age Requirement

You must be at least 21 years of age to register an account with 9apis and use our gaming services. This age requirement is mandated by Philippine law and PAGCOR regulations. By registering an account, you represent and warrant that you meet this minimum age requirement. 9apis reserves the right to request proof of age at any time, and failure to provide valid age verification documentation will result in immediate account suspension and forfeiture of any funds or winnings.

2.2 Jurisdictional Restrictions

9apis services are intended exclusively for players located within the Philippines. You may not access or use 9apis services if you are located in a jurisdiction where online gambling is prohibited by law. It is your sole responsibility to ensure that your use of 9apis complies with all applicable laws in your jurisdiction. 9apis may use geolocation technology to verify your location and may restrict access to users located outside permitted jurisdictions.

2.3 Account Registration Requirements

To register an account with 9apis, you must provide accurate, current, and complete information including your full legal name, date of birth, residential address, valid email address, and mobile phone number. You must register in your own name and for your own personal use only. The creation of multiple accounts by a single individual is strictly prohibited. Any account opened using false, misleading, or fraudulent information will be immediately closed, and all associated funds and winnings will be forfeited.

2.4 Account Security

You are solely responsible for maintaining the confidentiality of your 9apis account credentials, including your username and password. You agree not to share your login information with any third party. You must immediately notify 9apis customer support if you suspect any unauthorized access to or use of your account. 9apis will not be liable for any loss or damage arising from your failure to maintain account security.

2.5 One Account Per Person

Each Player is permitted to maintain only one account with 9apis. The creation of duplicate accounts is strictly prohibited and may result in closure of all accounts and forfeiture of funds. If 9apis identifies duplicate accounts, we reserve the right to close the duplicate accounts, void any transactions made through those accounts, and withhold any funds or winnings associated with such accounts. 9apis may conduct identity verification checks to detect duplicate accounts.

3. Use of Services and Prohibited Activities

3.1 Personal Use Only

You may use 9apis services solely for your own personal entertainment purposes. Commercial use of the platform, including but not limited to using the services on behalf of third parties, operating a betting syndicate, or using automated software or systems to place bets, is strictly prohibited. Any account found to be engaged in commercial activities will be immediately terminated.

3.2 Prohibited Activities

Players are strictly prohibited from engaging in any of the following activities when using 9apis services:

• Using the platform for money laundering, terrorist financing, or any other illegal financial activity
• Colluding with other players or third parties to gain an unfair advantage
• Using automated betting software, bots, or other technological means to manipulate the gaming system
• Exploiting software vulnerabilities or errors to gain an unfair advantage
• Engaging in bonus abuse or fraudulent activity related to promotional offers
• Using VPN, proxy servers, or other methods to conceal your true location
• Attempting to hack, reverse engineer, or tamper with the 9apis platform or games
• Harassing, threatening, or abusing other players or 9apis staff
• Creating multiple accounts to circumvent restrictions or claim bonuses multiple times
• Engaging in any activity that violates Philippine law or PAGCOR regulations

Violation of these prohibitions will result in immediate account closure, forfeiture of funds, and potential legal action. 9apis cooperates fully with law enforcement agencies in investigating fraudulent activities.

3.3 Fair Play Policy

9apis is committed to providing a fair gaming environment for all players. We employ advanced fraud detection systems and regularly monitor gameplay to identify suspicious patterns or activities. Any player suspected of cheating, collusion, or unfair play will be subject to investigation, and their account may be suspended pending the outcome of such investigation. If wrongdoing is confirmed, the account will be permanently closed and all funds forfeited.

4. Deposits, Withdrawals, and Financial Transactions

4.1 Deposits

Players may deposit funds into their 9apis account using the payment methods specified on our website, including but not limited to GCash, Maya (PayMaya), bank transfers, and other approved Philippine payment systems. All deposits are subject to minimum and maximum limits as specified on the platform. Deposits are processed in Philippine Pesos (PHP). 9apis reserves the right to refuse any deposit at our sole discretion. Players are responsible for any fees charged by their payment provider for deposit transactions.

4.2 Withdrawals

Players may request withdrawal of funds from their 9apis account subject to the following conditions: (a) the Player has completed account verification by providing valid government-issued identification; (b) the withdrawal request meets the minimum withdrawal amount specified on the platform; (c) any applicable wagering requirements on bonuses have been met; and (d) the Player has not violated these Terms and Conditions. 9apis processes withdrawal requests within the timeframes specified on our website, typically within 24-48 hours for verified accounts. Withdrawals are processed back to the same payment method used for deposit whenever possible.

4.3 Identity Verification and KYC

Before processing your first withdrawal, 9apis requires completion of Know Your Customer (KYC) verification procedures in compliance with PAGCOR anti-money laundering regulations. You must provide valid government-issued photo identification (such as a Philippine passport, driver's license, or UMID), proof of address (such as a utility bill or bank statement dated within the last three months), and any other documentation reasonably requested by 9apis. Failure to complete verification within 30 days of account registration may result in account restrictions. 9apis reserves the right to request additional verification documentation at any time.

4.4 Wagering Requirements

All bonuses, free bets, and promotional offers provided by 9apis are subject to specific wagering requirements before any winnings can be withdrawn. The applicable wagering requirements are clearly stated in the terms of each promotional offer. Players must meet these requirements by placing eligible bets on qualifying games within the specified timeframe. Failure to meet wagering requirements will result in forfeiture of the bonus and any winnings derived from it. Not all games contribute equally toward wagering requirements - specific contribution percentages are detailed in each promotion's terms.

4.5 Fees and Charges

9apis does not charge fees for deposits or withdrawals. However, your payment provider (bank, GCash, Maya, etc.) may charge transaction fees - these are beyond 9apis' control and are the Player's responsibility. 9apis reserves the right to charge an administrative fee for dormant accounts (accounts with no login activity for 12 consecutive months or longer) in the amount of PHP 500 per month, deducted from the account balance until either the balance reaches zero or the account is reactivated.

5. Bonuses and Promotions

5.1 Bonus Terms

9apis offers various bonuses and promotional offers to Players, including welcome bonuses, reload bonuses, free spins, cashback offers, and loyalty rewards. Each bonus is governed by specific terms and conditions which are displayed at the time the bonus is offered and are incorporated into these Terms and Conditions by reference. Players must opt-in to receive bonuses and are bound by the applicable bonus terms upon acceptance. Bonuses are non-transferable and cannot be exchanged for cash unless specifically stated.

5.2 Bonus Restrictions

Unless otherwise stated in the specific bonus terms, the following general restrictions apply to all 9apis bonuses: (a) bonuses are available only once per Player, household, IP address, device, and payment method; (b) maximum bet limits apply when playing with bonus funds (typically PHP 100 per bet); (c) certain games may be excluded from bonus play or contribute differently to wagering requirements; (d) bonuses must be wagered within the specified validity period (typically 30 days) or they will expire; and (e) 9apis reserves the right to void any bonus and associated winnings if we suspect bonus abuse or violation of bonus terms.

5.3 Right to Modify or Cancel Promotions

9apis reserves the right to modify, suspend, or cancel any bonus or promotional offer at any time without prior notice. In the event a promotional offer is cancelled, Players who have already opted-in and met the qualifying criteria will be allowed to complete the promotion according to its original terms, unless the cancellation is necessitated by circumstances beyond 9apis' control or suspected fraudulent activity.

6. Responsible Gaming and Self-Exclusion

6.1 Responsible Gaming Commitment

9apis is committed to promoting responsible gaming and providing a safe entertainment environment for all Filipino players. We encourage Players to gamble responsibly and within their financial means. Gambling should be viewed as entertainment, not as a means of generating income or solving financial problems. 9apis provides various responsible gaming tools to help Players maintain control over their gaming activities, including deposit limits, loss limits, session time limits, and self-exclusion options.

6.2 Self-Exclusion

Players who feel they need to take a break from gambling may utilize 9apis' self-exclusion feature. Self-exclusion can be set for periods ranging from 24 hours to permanent exclusion. During the self-exclusion period, you will not be able to access your 9apis account, deposit funds, or participate in any gaming activities. Self-exclusion cannot be reversed during the chosen period. To activate self-exclusion, contact our customer support team. 9apis also honors self-exclusion requests made through PAGCOR's national self-exclusion registry.

6.3 Problem Gambling Resources

If you or someone you know is experiencing gambling-related problems, help is available. Contact PAGCOR's responsible gaming helpline or consult with professional counseling services specializing in problem gambling. 9apis staff are trained to identify signs of problem gambling and can direct you to appropriate resources. We take problem gambling seriously and will work with Players to ensure they receive appropriate assistance.

7. Games, Random Number Generators, and Fairness

7.1 Game Integrity

All games offered on the 9apis platform operate using certified Random Number Generator (RNG) technology that has been tested and approved by independent third-party testing agencies. The RNG ensures that game outcomes are random, fair, and cannot be predicted or manipulated by either the Player or 9apis. Game RTP (Return to Player) percentages are determined by the game provider and are displayed where applicable.

7.2 Game Rules

Each game available on 9apis has specific rules that govern gameplay, payouts, and betting options. Players are responsible for understanding the rules of each game before playing. Game rules are accessible through the information or help section within each game. In the event of a discrepancy between game rules and these Terms and Conditions, the game-specific rules shall prevail with respect to that particular game.

7.3 Malfunctions and Errors

In the event of a game malfunction, system error, or technical failure that affects game outcomes or Player balances, 9apis reserves the right to void all bets affected by the malfunction and refund the original stake to Players. All affected bets will be reviewed on a case-by-case basis. If a game displays incorrect information (such as incorrect odds, payouts, or game results due to technical error), 9apis reserves the right to correct the error and settle bets at the correct values. Players will be notified of any material corrections or adjustments made to their accounts.

8. Intellectual Property Rights

8.1 Ownership

All content on the 9apis website and platform, including but not limited to software, graphics, logos, text, images, audio, video, game designs, trademarks, and trade names, are the property of 9apis or our licensed content providers and are protected by Philippine and international intellectual property laws. The 9apis brand name, logo, and all related marks are trademarks owned by 9apis.

8.2 Limited License

9apis grants you a limited, non-exclusive, non-transferable, revocable license to access and use the 9apis platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms and Conditions. You may not copy, reproduce, modify, distribute, display, perform, publish, license, create derivative works from, or sell any content or software from the 9apis platform without our express written permission.

8.3 Prohibited Use of Content

You may not use any automated system (such as robots, scrapers, or spiders) to access, copy, or extract content from the 9apis website. You may not reverse engineer, decompile, or disassemble any software or technology used on the 9apis platform. Any unauthorized use of 9apis intellectual property may result in immediate termination of your account and potential legal action.

9. Limitation of Liability and Disclaimers

9.1 Service Availability

9apis endeavors to provide continuous access to our services 24 hours a day, 7 days a week. However, we do not guarantee uninterrupted access and reserve the right to suspend or restrict access to the platform for maintenance, updates, technical issues, or other reasons beyond our control. 9apis will not be liable for any losses arising from service interruptions, downtime, or technical difficulties.

9.2 Limitation of Liability

To the maximum extent permitted by Philippine law, 9apis shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the platform or services, including but not limited to loss of profits, loss of data, or loss of business opportunities. Our total liability to any Player for all claims arising from these Terms and Conditions shall not exceed the amount of funds in that Player's account at the time the claim arose.

9.3 No Warranties

9apis services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the platform will be error-free, virus-free, or secure from unauthorized access. We do not guarantee specific results from your use of the platform or that you will win any particular amount while playing.

10. Termination of Account

10.1 Termination by Player

You may close your 9apis account at any time by contacting customer support. Upon account closure, any remaining balance in your account will be returned to you via your preferred withdrawal method, subject to completion of any required verification procedures and provided you have not violated these Terms and Conditions. Once an account is closed, you may not register a new account without express permission from 9apis.

10.2 Termination by 9apis

9apis reserves the right to suspend or terminate your account at any time, with or without notice, if we determine that you have violated these Terms and Conditions, engaged in fraudulent activity, provided false information during registration, or for any other reason we deem necessary to protect the integrity of our platform or comply with legal requirements. Upon termination for violation of terms, 9apis may withhold any funds or winnings in your account.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising from these Terms and Conditions or your use of 9apis services shall be subject to the exclusive jurisdiction of the courts of the Philippines.

11.2 Dispute Resolution Process

In the event of any dispute between you and 9apis, we encourage you to first contact our customer support team to attempt to resolve the matter informally. If the dispute cannot be resolved through customer support, you may submit a formal complaint to our management team. All disputes will be reviewed and addressed in accordance with our internal complaints procedure. If resolution cannot be reached through 9apis internal procedures, the matter may be escalated to PAGCOR for mediation.

12. General Provisions

12.1 Amendments to Terms

9apis reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website. Your continued use of 9apis services after changes are posted constitutes acceptance of the modified terms. Material changes will be communicated to Players via email or notification on the website. We encourage Players to review these Terms and Conditions periodically.

12.2 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, the provision shall be severed from these Terms and Conditions. The remaining provisions shall continue in full force and effect.

12.3 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any specific game rules or bonus terms referenced herein, constitute the entire agreement between you and 9apis regarding your use of our services and supersede all prior agreements, understandings, or communications, whether written or oral.

12.4 Contact Information

If you have any questions regarding these Terms and Conditions or any aspect of 9apis services, please contact our customer support team through the live chat feature on our website or via email. Our Filipino support team is available 24 hours a day, 7 days a week to assist with any inquiries or concerns.